If you verify your account using SingPass MyInfo, it usually takes between 2 to 3 business days for us to complete your account verification.
How long does it take to process transfers?
Settlement times of StraitsX Personal Accounts is as follows: Bank Transfer In (FAST): 5 to 10mins. Bank Transfer In (Indonesia): 5 to 15 mins. Bank Transfer Out (FAST): Up to 90mins. Bank Transfer Out (Indonesia): 5 to 15mins. XSGD/XIDR Transfer In: Near-instant (30 confirmations) XSGD/XIDR Transfer Out: Up to 1 business day (1 hour in most cases)
*Bank settlement times for Indonesia is estimated based on central bank working hours. Please allow up to 1 business day for transactions outside of central bank working hours.
Are there any spending limits to my StraitsX Personal Account?
In-lieu of our temporary exemption from holding a license under the Payment Services Act (PSA), there is no limit to how much XSGD you can spend from your StraitsX personal account in Singapore.
Are there any holding limits to my StraitsX personal account?
In-lieu of our temporary exemption from holding a license under the Payment Services Act (PSA), there is no limit to how much XSGD you can hold in your StraitsX personal account in Singapore.
Are there any account management or setup fees?
No, there are no account management or setup fees. However, there will be fees for XSGD transfers to cover the network fees. Please refer to the pricing page for all StraitsX charges.